Terms of Service

This website and Client Portal (Platform) is operated by MyStdio Platform (we, our or us). These Terms of Service (Terms) apply to your use of, and access to, the Platform.

These Terms apply to all users worldwide, including users in the United States, Canada, European Union, United Kingdom, and Australia. By using our Platform, you agree to these Terms.

Information and Availability

While we use reasonable attempts to ensure the accuracy and completeness of the content and materials on the Platform (Content), to the extent permitted by law (including the Australian Consumer Law), we do not warrant the accuracy, completeness or suitability of any of the Content. The Content may be subject to change without notice and we do not undertake to keep the Platform up-to-date. The Content is factual information only, is not comprehensive and is for general information purposes only. We also do not warrant that access to the Platform will be uninterrupted, error-free or free from viruses.

Account Registration and Security

To access certain features of the Platform, you may be required to create an account. You agree to:

provide accurate and complete registration information;
maintain the security of your password and account;
promptly notify us of any unauthorised use of your account or any other breach of security;
accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate your account if we suspect any unauthorised use or breach of these Terms.

Intellectual Property Rights

Unless otherwise indicated, we own or license the Content and all intellectual property rights (including any copyright, registered or unregistered designs, illustrations, artwork, patents or trade mark or logo rights and domain names) displayed or used on the Platform (Our Intellectual Property).

We authorise you to access and use the Platform solely for the purpose of managing your video production projects and to display, print and download the Content onto your personal device provided that you do not remove any copyright notice included in Our Intellectual Property.

Subject to the above, your use of, and access to, the Platform and the Content does not grant or transfer to you any rights, title or interest to Our Intellectual Property. Unless otherwise permitted in these Terms, you must not:

copy or use, in whole or in part, any of Our Intellectual Property;
reproduce, retransmit, distribute, display, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property to any third party; or
breach any intellectual property rights connected with Our Intellectual Property, including altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website or platform, or creating derivative works from Our Intellectual Property.

Video Content and Project Materials

Video drafts, final deliverables, and project materials available through the Platform are provided for use in accordance with these Terms of Service and your subscription agreement.

You may only access, view, and download video content for which you are an authorised user. Sharing login credentials or video review links with unauthorised parties is prohibited unless using our designated sharing features.

Conduct We Don't Accept

You must not do or attempt to do anything that is unlawful, which is prohibited by applicable law, which we would consider inappropriate or which might bring us or the Platform into disrepute. This includes:

anything that would constitute a breach of an individual's privacy (including uploading private or personal information without an individual's consent) or any other legal rights;
using the Platform to defame, harass, threaten, menace or offend any person;
using the Platform for unlawful purposes;
interfering with any user of the Platform;
tampering with or modifying the Platform, knowingly transmitting viruses or other disabling features, or damaging or interfering with the Platform, including using trojan horses, viruses or piracy or programming routines that may damage or interfere with the Platform;
using the Platform to send unsolicited electronic messages;
using data mining, robots, screen scraping or similar data gathering and extraction tools on the Platform;
attempting to access another user's account or project materials without authorisation;
downloading, copying, or distributing video content in breach of our Terms and Conditions of Service; or
facilitating or assisting a third party to do any of the above acts.

User Content

Posting Content: Users may have the opportunity to upload or post content, including text, images, videos, feedback, and other materials to the Platform (User Content), subject to our approval and these Terms. We reserve the right, at our sole discretion, to allow or prohibit the posting and hosting of User Content on our Platform.

Licence to Use User Content: By uploading or posting User Content on this Platform, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to use, reproduce, distribute, display, and perform the User Content in connection with the Platform and the provision of our services.

User Responsibilities: You are solely responsible for your User Content and the consequences of posting or publishing it. You confirm that you own or have the necessary licences, rights, consents, and permissions to publish the User Content you submit.

Content Accuracy and Compliance: You agree that any User Content you provide does not and will not breach any law or infringe the rights of any third party, including copyright, trademark, privacy, and data protection laws.

Removal Rights: We reserve the right to edit or remove any User Content at any time without prior notice, for any reason, and without liability to you or any other party. This can include User Content that we believe violates these Terms or our policies, or which we find otherwise objectionable or inappropriate.

Third Party Sites

The Platform may contain links to websites operated by third parties, including video hosting and CDN providers like Bunny.net. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. If you access third party websites via the Platform, such third party provides those services to you, not us.

Our Liability Is Limited

You may have certain rights under the Australian Consumer Law in relation to the Platform and the Content, and you may contact us for more information about this. Despite anything to the contrary, to the maximum extent permitted by law (including the Australian Consumer Law), we exclude all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity or loss of reputation) whether under statute, contract, equity, tort (including negligence), indemnity or otherwise arising out of or in connection with the Platform or the Content.

Privacy

We respect your privacy and understand protecting your personal information is important. Our Privacy Policy (available on the Platform) sets out how we will collect and handle your personal information.

What Happens If We Discontinue the Platform

We may, at any time and without notice, discontinue the Platform (in whole or in part), or exclude any person from using our Platform. Where possible, we will provide reasonable notice before discontinuing the Platform and will make arrangements for you to access your project materials.

Eligibility and Age Requirements

Our Platform is intended for business use. You must be at least 18 years old (or 16 years old if you are in the European Union) to use our Platform independently. If you are under this age, you may only use the Platform with the consent and supervision of a parent or legal guardian.

Which Laws Govern These Terms

These Terms are governed by the laws of New South Wales, Australia. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts.

For users in the European Union, UK, or Switzerland: These Terms do not affect your rights under the General Data Protection Regulation (GDPR) or other mandatory consumer protection laws in your jurisdiction. Where local law provides you with additional rights, those rights apply.

For users in California, USA: These Terms do not affect your rights under the California Consumer Privacy Act (CCPA) or other mandatory consumer protection laws.

Changes to These Terms

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on the Platform. We recommend you check the Platform regularly to ensure you are aware of our current terms.

Contact Us

For any questions and notices, please contact us at:

MyStdio Platform
Email: support@mystdio.com